Your customers live in Messenger, WhatsApp, and Instagram DMs — not on your website. We build chat funnels that qualify, quote, book, and close inside the apps they already check 100× a day. ManyChat on the surface, AI underneath, and a human-handoff rule for the decisions that matter.
A chatbot isn't a toy FAQ widget. Done right, it's a front-line rep that qualifies 24/7, books on your calendar, and only wakes you up for the deals that count.
On our flagship chatbot account (Sierra Roof), 41% of conversations end in a booked inspection call. Compared to 3–5% on a typical contact form — the math is hard to argue with.
Your buyer gets a thoughtful reply in under 15 seconds — at 3am, on a Saturday, in their language. Speed-to-lead is the single biggest conversion driver in inbound, and you can't beat a bot on speed.
Most chatbots launch in two weeks. Complex setups (payment flows, multi-language, CRM handoff) can stretch to three or four. We don't do six-month 'AI transformation' engagements.
When the bot hands off to a human, your sales rep sees the full transcript, the qualified fields, and the recommended next action — no 'who is this and what do they want' awkwardness.
ManyChat handles the flows you can diagram. AI agents handle the decisions you can't.
A real timeline. No 'strategic roadmap' slides. We diagram the funnel, build it, test it, ship it.
We map the conversation end-to-end on a whiteboard — the ideal path, the branches, the escalation rules, the hand-off moments. You sign off before a message is written.
ManyChat flows configured, AI brain trained on your docs and sales scripts, integrations wired (calendar, CRM, payment). You see a live preview by Friday.
We throw 300+ synthetic test conversations at it, catch the edge cases, tune the prompts. You get the keys + a test link — break it, we fix it.
Live on 20% of traffic first. We watch every conversation for the first 48 hours, tune in real time. Roll to 100% once the numbers are clean.
Weekly conversation review, monthly optimisation sprint. Or take the keys — everything is documented and handed over.
Sierra Roof needed inspections on the calendar, fast. We built a bilingual (EN + Հայ) Messenger + Instagram DM chatbot that qualifies in five questions — roof age, issue, zip, timeframe, budget range — and books directly into the sales team's shared calendar. Hot leads (damage + timeframe < 30 days) get flagged in Slack within 30 seconds. 41% of conversations now end in a booked inspection. Sales team went from chasing leads to preparing for them.
We don't charge per conversation. We build the funnel, deploy it, and hand you the keys. ManyChat + AI API costs are pass-through.
Usually ManyChat, because it's good enough, well-supported, and fast to ship. We use custom builds when the scope genuinely demands it — unusual integrations, voice-layer, off-platform channels. We'll recommend ManyChat when it fits and tell you when it doesn't.
It will feel like a competent rep. We don't try to deceive — users usually figure out it's a bot within a message or two, and they're fine with it because it answers their question in 15 seconds. The goal isn't to fool; it's to be useful.
Handoff rules are part of the build. Low confidence, angry customer, pricing over a threshold, legal/medical/financial question — we hard-stop and escalate to a human with full transcript context. Your sales rep picks up mid-conversation.
Messenger, WhatsApp Business, Instagram DMs, Telegram, SMS, and web widgets. We pick based on where your customers actually are. For Armenian/CIS clients, WhatsApp + Viber lead. For international B2C, IG DMs + Messenger.
Yes — Armenian, Russian, English, Spanish, Italian in-house. Other languages via trusted partners. Each language is written by a native speaker, not auto-translated, because chat reads awkward if you try to shortcut it.
Completely. ManyChat account is yours, AI prompts are documented, CRM integrations are on your keys. If we part ways, the bot keeps running — no vendor lock-in, no hostage-taking.
Book a 30-minute call. Bring the channels your customers already use and the goal for the bot. We'll sketch the funnel live on the call and quote it by end of day.